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Snapshot of the year  
         
  Overview  
 
Good operational performance supported by:
 
- Diversity of income streams.
- Strong risk management processes.
- Senior management 'hands-on' culture.
Met four of our five financial objectives.
Balanced portfolio of businesses showing resilience.
Very tough trading environment impacting the financial markets.
 
     
  Financial highlights  
 
Operating profit before tax* up 15.2% to £537.7 million.
Adjusted attributable earnings* up 14.6% to £344.7 million.
Adjusted earnings per share* up 6.8% to 56.9 pence.
Proposed full year dividend up 8.7% to 25.0 pence.
Customer deposits up 13.9% to £12.1 billion.
Core loans and advances up 27.3% to £12.9 billion.
Third party assets under management of £52.7 billion.
 
     
  Financial objectives**  
 
  Target 31 March
2008
31 March
2007
ROE >20% 23.6% 26.1%
Cost to income ratio <65% 56.1% 59.0%
Adjusted EPS* growth  10% > UK RPI 6.8% 27.2%
Dividend cover (times) 1.7-2.3 2.3 2.3
Capital adequacy ratio^ 12% to 15% Plc:15.3% Plc:24.7%
    Ltd:13.9% Ltd:14.7%
 
     
  Benefiting from business and geographic breadth and diversity   
     
   
     
   
     
 
* Before goodwill and non-operating items.
^ Capital adequacy figures for 2008 are presented in terms of Basel II and for 2007 in terms of Basel I.
** These targets were disclosed in May 2004 and are medium to long-term targets. We aim to achieve them through varying market conditions. 
 
     
         
   
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